Privacy Policy
Privacy Policy
This Privacy Policy outlines how PizzaPack.com ("the Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. Additionally, we may collect more information if you contact us for customer support. Any information that can uniquely identify an individual is referred to as “Personal Information.”
Device Information
- Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, viewed sites or products, search terms, and site interaction.
- Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
- Source of collection: Automatically collected using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: Shared with our processor Shopify.
Order Information
- Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of collection: To provide products or services to you, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen for potential risk or fraud, and provide you with information or advertising related to our products or services.
- Source of collection: Collected from you.
- Disclosure for a business purpose: Shared with our processor Shopify.
Customer Support Information
- Examples of Personal Information collected: Information provided during customer support interactions.
- Purpose of collection: To provide customer support.
- Source of collection: Collected from you.
- Disclosure for a business purpose: Shared with customer support vendors.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
- Shopify: Powers our online store. Read more about how Shopify uses your Personal Information here.
- Legal compliance: We may share your Personal Information to comply with applicable laws and regulations or to respond to lawful requests for information.
Behavioral Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- Google Analytics: Helps us understand how our customers use the Site. Read more about how Google uses your Personal Information here. You can opt-out of Google Analytics here.
To opt-out of targeted advertising:
Additionally, you can opt-out of some services by visiting the Digital Advertising Alliance’s opt-out portal at optout.aboutads.info.
Using Personal Information
We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services, and offers.
Lawful Basis
Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic Decision-Making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making, including profiling, when it has a legal or otherwise significant effect on you.
We do engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor Shopify uses limited automated decision-making to prevent fraud, which does not have a legal or otherwise significant effect on you. This includes temporary denylists of IP addresses and credit cards associated with repeated failed transactions.
Selling Personal Information
Our Site sells Personal Information as defined by the California Consumer Privacy Act of 2018 (CCPA). We do not sell Personal Information.
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below. Your Personal Information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper here.
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (Right to Know), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below. You can also designate an authorized agent to submit these requests on your behalf.
Cookies
A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use various cookies, including functional, performance, advertising, and social media or content cookies, to enhance your browsing experience. Cookies make your browsing experience better by remembering your actions and preferences. They also provide information on how people use the website. We use the following cookies to optimize your experience on our Site and to provide our services:
Cookies Necessary for the Functioning of the Store
- Name: Function
- _ab: Used in connection with access to admin.
- _secure_session_id: Used in connection with navigation through a storefront.
- cart: Used in connection with the shopping cart.
- cart_sig: Used in connection with checkout.
- cart_ts: Used in connection with checkout.
- checkout_token: Used in connection with checkout.
- secret: Used in connection with checkout.
- secure_customer_sig: Used in connection with customer login.
- storefront_digest: Used in connection with customer login.
- _shopify_u: Used to facilitate updating customer account information.
Reporting and Analytics
- _tracking_consent: Tracking preferences.
- _landing_page: Track landing pages.
- _orig_referrer: Track landing pages.
- _s: Shopify analytics.
- _shopify_s: Shopify analytics.
- _shopify_sa_p: Shopify analytics relating to marketing & referrals.
- _shopify_sa_t: Shopify analytics relating to marketing & referrals.
- _shopify_y: Shopify analytics.
- _y: Shopify analytics.
The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Removing or blocking cookies can impact your user experience, and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in the “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage, or filter cookies, visit www.allaboutcookies.org.
Blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, follow the instructions in the “Behavioral Advertising” section above.
Do Not Track
Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email address] or by mail using the details provided below:
Pizza Pack LLC
13552 Arndt Road Northeast,
Aurora, OR 97002,
United States
Last updated: August 1, 2022
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here.